Traffic and Trunking Principle
Points : traffic and trunking principle
Telephone Traffic
Telephone traffic means, number of subscribers trying to contact other subscribers. It has an interesting
similarity with vehicular traffic on a road in a city. In practice, it is very difficult to predict that at a
particular time someone wants to make a call. It may happen any time. So it is a probability that someone needs to
make a call.
For a given area, the distribution of calls is not uniform but it varies from time to time. There is seasonal
variation of calls also. An average over a year for day to day variation gives an idea, that how many people are
making calls at a particular time. This variation is shown by a curve in figure.
A thorough study of the telephone traffic gives an idea to decide as how many selectors are to provide at each
stage, and how should they be interconnected, so that the ideal objective of maximum efficiency with minimum cost
can be approached as far as possible. It is now, necessary to define certain basic terms so that a quantitative
meaning can be attributed to the telephone traffic.
a. Busy Hour
As we know that the telephone traffic varies from time to time, so any calculations based on the average will be
misleading for the requirements most of the time. To get a reasonable standard of service, the calculations for
the numbers of switching equipment should be based on some internationally agreed criteria. This internationally
agreed criteria, on which all the calculations are based is the busy hour. The busy hour is defined as a period of
sixty consecutive minutes during which the telephone traffic is the highest. The busy hour varies from exchange to
exchange depending on its location, and community interest of its subscribers.
b. Busy Hour Calling Rate
It is defined as the average number of calls per subscriber during the busy hour.
c. Holding Time
This is called holding time because during this time, the switches in the exchange are held busy. The holding time
per call consists of two parts: Operating time, is the time during which the call is set up and after conversation
the switches arc released and Conversation time, is the actual time used by the subscriber in talking. From the
subscriber point of view the conversation time is important while for the telephone administration the total time
is of importance because the switches remain busy until both the subscriber put down their receivers.
d. Traffic Unit — The Erlang
The telephone traffic is measured in the unit called “erlang”, which is defined as the product of the number of
calls per busy hour and the average holding time per call, measured in hours. The abbreviation used for erlang is
E. Thus the telephone traffic A in crlang is given by:
A = N x T erlang
Where A = telephone traffic in erlang
N = number of calls in the busy hour
T = average holding time of calls expressed in hours.
An erlang can also be defined as one call of one hour duration.
Typical calling rates, i.e.. telephone traffic per subscriber line in the busy hour is given in the following
table.
Example:
In an exchange with 5848 subscribers, the total number of calls originated in the busy hour is 6832. Calculate the
calling rate, and the rate of flow of traffic. The average holding time is 2.4 minutes.
Solution
Total number of subscribers = S = 5832
Total number of calls = N = 6832
Average holding time = T 2.4 minutes
2.4/60 0.04 hour
Calling rate = R N/S = 6832/5848 = 1.17 calls/subscriber
Rate of traffic flow = A = NT = 6832 x 0.04 = 273.28 erlang.
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